“What’s the difference?”

I have worked for many years supporting major manufacturing clients with operations throughout the world. Often times it has been centered around product engineering support and product documentation. Everything from initial development, prototyping, testing, production, parts (production and after-market), operator and service documentation – soup to nuts. I have always been impressed by the great lengths companies go to ensuring that when the product is ready for market nothing has been left to chance. They know every part that is needed, whether custom built or purchased (supported by engineering drawings), the best price, lead time, how much inventory is needed, sourcing risks to consistent part numbering schema. Virtually every detail that needs to be done to get product successfully out the door and supported has been thought through numerous times.

As I have been working with indirect or non-production spare parts and commodities, I am equally surprised at how little thought of organization goes into the activities that supports the product build or even the facilities. Usually, I find that this whole issue is not dealt with in an organized fashion and is somewhat left to chance. All of the same thought that goes into product development should go into the manufacturing of the product. Why isn’t a Master Database of all indirect materials / commodities required for the Enterprise so the information can be commonly shared? With lead time, common pricing, warranty information, vendor or vendors, etc? First, no one individual owns the enterprise information across the different functional teams. Secondly, it is a decentralized task. Each individual manufacturing facility handles its own needs to get product out the door. In the meantime corporate purchasing is trying to support or at least get its arms around what the Enterprise needs.

By managing this spend consistently throughout the Enterprise, corporations can help ensure product gets out the door 24/7 and reduce their manufacturing cost substantially.

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One Response to ““What’s the difference?””

  1. John Crews says:

    Good points, Art. We have also seen a very similiar disconnection when it comes to both product and training documentation. In both cases, a little bit of organization goes a long way.

    http://www.ppitechcom.com/img/sculptcm.pdf

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